10/10/2012
I really am so thankful I was referred here! This is my first time car buying and Craig was so kind, understanding, and patient! I even thought to buy one car and had it overnight and was going to sign the papers the next day and I realized that wasn't the car for me and felt very guility and remorseful. However, Craig did not give me a hard time about it and understood my position. Instead he took it back no questions and helped me find the car I was looking for. He never pushed me to buy, buy, buy. He remembered my name and my parents names from the start. He told us this company wouldn't sell people anything that they wouldn't sell to a family member or a friend and no other lot has said that to me before. It made me feel very secure, also, Tapco referred this place so it stands to reason a loan company wouldn't recommend a sleazy car dealership. Totally satisfied with my purchase and time spent with Craig at Gene Pankey. I would recommend it sincerely to anyone. These people are good people and don't push the issue or make you feel obligated to purchase, they try to help you. Go here first if you need a car and want sincere help. Good deals, super employees and an amazing dealership.
Kristin Peterson
1st purchase, Tacoma, WA.
10/1/2012
Wonderful experience, fast and easy. Got an incredible interest rate on my auto loan. Joshua was very personable and easy to talk to which made for an enjoyable wait. I would buy from them all over again!
Kaleigh Anderson-Brown
1st purchase, Tacoma, WA.
10/10/2012
If buying a car is hard, go to Gene Pankey and see John Devaux. They make it really easy. This is the second car I have purchased from them.
Ed McMains
2nd purchase, Tacoma, WA.
10/5/2012
Staff and professionalism experience at Gene Pankey Auto Company is above and beyond exceptional. Polite professional atmosphere made purchasing a vehicle comfortabley and without undue pressure or discomfort in any way. Will definately refer to others.
Thank you!
Don and Cheryl Lesser
1st purchase, Tacoma, WA.
10/4/2012
Sometimes the best transactions and intentions encounter challenges. Craig and the folks at Pankey came through with solutions thru great effort that guaranteed we will be back. Our second purchase has been trouble free.
Thank you GPMC!
Tod Wolf
2nd purchase, Lakewood, WA.
10/4/2012
Our 1st experience on the lot was with Joshua, he was very knowledgeable and personable. Our 2nd day back was with Craig, he also was great! Our experience has been so easy and the staff here is helpful and not a hard sell. We bought the car we wanted and will come back!
Kathie Osness
1st purchase, Lakewood, WA.
10/1/2012
Our experience has been pleasurable. Craig Wilson is super to work with. Our (my fear) that we paid to much was much relieved by John Denny the finance mgr. and the fact that we trust Craig Wilson and Gene Pankey.
Mary Rennie
2nd purchase, Tacoma, WA.
10/1/2012
My experience today was awesome! Craig Wilson treated me with respect and listened to my needs without "pushing any particular vehicle". The whole process has been painless and I am now the proud owner of a terrific vehicle.
Diane Parker
1st purchase, Tacoma, WA.
10/1/2012
Joshua did a great job. He showed us several vehicles and answered our questions. This is our 3rd vehicle from Gene Pankey and we are very happy!
Sandra Thompson
3rd purchase, Sumner, WA.
10/1/2012
I have purchased 2 vehicles prior to this one. Gene Pankey dealership has always taken care of any problems that we've had after purchase. All the sales people have always been professional and very friendly. The service department is top notch as well. I have recomended Gene Pankey to all of my co-workers, family and friends since 2005.
James Duncan
3rd purchase, Tacoma, WA
10/1/2012
Joshua was great and up front with us. We were all around treated very well!
Tanner Munden
1st purchase, Puyallup, WA
10/1/2012
I had a really great experience with Joshua. He was extremely helpful and he answered all my questions perfectly, and helped me understand what I didn't know. I would definately buy another car from him in the future!
Alexis Gibson
1st purchase, Roy, WA.
10/1/2012
Joshua was excellent. Execellent service, great attitude, awesome customer service and very helpful! John was also very helpful, got everything that needed to be done in minutes, very hassle free! Gene Pankey is a very customer service kind of place and they are all about making their customers happy. My time here was a breeze!
Alyssa Bonilla
1st purchase, Fort lewis, WA.
10/1/2012
Both Joshua and John were very friendly and helpful, I never felt pressured. It was a great experience.
Joann Worthington
1st purchase, Lakewood, WA
8/22/2012
Amazing Experience :)
Daniel Eversley
Tacoma, WA. 1st purchase
8/22/2012
We don't think that we could have had a better experience. Angela was awesome and she really worked hard and didn't give up on us. We definitely will recommend Angela and Gene Pankey without a second thought. Our friends that referred us, we are grateful to say were right about everything they told us. John was very thorough and knowledgable, he was great to work with. Everyone was extremely nice and helpful.
Estevan Cano
Tacoma, WA. 1st purchase
8/16/2012
The experience of purchasing my 2005 Nissan Pathfinder was excellent. My salesman Joshua and business manager John helped me acheive my goal that I was trying to reach. This purchase was the new start I was needing in my life and will help me rebuild my credit.
Thank you Gentlemen
Matt Shaw
Tacoma, WA. 1st purchase
8/15/2012
My experience was great. The first vehicle wasn't quite the one I was looking for but this next one was. Craig and Angela were very helpful and answered all of my questions.
Ray Julich
Tacoma, WA. 1st purchase
8/15/2012
Our experience with John Devaux and John Denny was a pleasant experience. No Pressure! Both were very kind and knowledgable.
Jean Dolley
Graham, WA. 1st purchase
8/15/2012
Low pressure salesperson, knowledgeable, friendly and good follow up. Angela Stewart was very easy to work with as was the entire staff!
Scott Mattoon
Chehalis, WA. 1st purchase
7/25/2012
Outstanding, Coming from Lincoln Nebraska I was cautious, but John Devaux was very willing to help me out with tons of extra phone calls, photos and even picked me up at the airport. John Devaux is the main reason I even considered coming this far. As far as the vehicle, even better in person!
Brian Goninan
Lincoln, NE. 1st purchase
7/24/2012
My experience here was amazing. The people here were great to work with and in no time at all I was in my new car. I will come here for my next new car and I would recommend Gene Pankey to all of my friends and family. My experience here will stay with me forever. They made me feel like family the moment I walked threw the doors!
Lisa Buckner
Tacoma, WA. 1st purchase
7/24/2012
Craig Wilson was great! He was very helpful and understanding, John Denny did a great job of answering all of our questions!
Katie Riggs
Seattle, WA. 1st purchase
7/18/2012
We drove over from Gig Harbor to check out a 2002 Dodge Ram 1500. Craig came out to see if we needed help, He was very helpful but NOT pushy. Our experience with these peoplr was Awesome and we will be back at some point to maybe trade in the truck.
Judy Parker
Gig Harbor, WA. 1st purchase
7/18/2012
Our experience was very low stressed. There was no pressure to buy anything and we had ample time to test drive whatever car we wanted to!
Jeremy Raulinaitis
Tacoma, WA. 1st purchase
7/18/2012
Craig has been my salesperson at Pankey Motors for many years. I have total confidence that I will get a quality car at the best possible price. I send all my friends and family to Pankey's.
Nancy Ray
Spanaway, WA. 17th purchase
7/18/2012
Friendly, easy to work with, knowledgeable, very professional and listened to our needs, no pressure. Would recommend to family and friends...
Raymond Rukke
Tacoma, WA. 1st purchase
7/18/2012
I had a great experience buying our Subaru, Angela was a awesome salesperson and I would definately recommend Gene Pankey to my friends and family as well as buy another car from them.
John Adams Jr.
Tacoma, WA. 1st purchase
7/18/2012
We had an excellent experience here at Gene Pankey! The people worked very well with us and we got the perfect car for us.
Dezi Good
Tacoma, WA. 1st purchase
7/18/2012
Thank you so much for your wonderful service - AGAIN!!! Great people to work with and I look forward to your service again!
Mark Nigh
University Place, WA. 2nd purchase
7/18/2012
Overall people here are excellent and very friendly! John is an exceptional person and the first time I met him acted like he knew me for a long time. We will contact and establish a good relationship with all people here. John the finance manager is also super fantastic!
Gebar Ogbea and Tsega Tedla
Seattle, WA. 1st purchase
7/18/2012
Second purchase here at Pankey, enjoyed working with Craig and team. I feel that we are treated fairly and honestly. I will recommend to others.
Gail Adler
Puyallup, WA. 2nd purchase
7/2/2012
You guys have always treated us well, Thank you!
Curtis Warmington
Lakewood, WA. 2nd purchase
7/2/2012
Great experience, Friendly and no pressure sales, all staff friendly and courteous.
Eileen Weeg
Tacoma, WA. 1st purchase
7/2/2012
We have purchased cars here before. When I know we have to buy a car I just call Craig and and ask what he has. It was a really good experience and he did just what he said he would do. If we have to buy another car we'll be back.
Stanley & Joanne Holy
Buckley, Wa. 2nd purchase,
7/2/2012
These guys are extremely professional, and I felt they were honest, which is a rariety nowaday's. I felt no pressure, I have purchased from them before and have had no problems, so we came back. I have been receiving mailers in the mail and saw that these guys had my dream car!
Thank you for the service.
Carrie Roberts
Tacoma, WA. 2nd purchase
7/2/2012
Friendly service, met us at our budget, very helpful and great prices!
Lynne DeSantis
Pasco, WA. 1st purchase
7/2/2012
Wonderful Service!
Craig was great, not pushy at all. He was very helpful and we will be back in the future.
Thank you so much.
Ken Tokach
Lakewood, WA. 1st purchase
7/2/2012
We have been coming to Gene Pankey and working with Craig Wilson for many years. Craig has sold us many vehicles for our family for the past ten plus years, Craig treats us like family and we have always been completely satisfied with every purchase. Craig has always's gone the extra mile for us.
Betty Budil
Tacoma, WA. 3rd purchase, 2009 Ford Ranger
6/14/2012
We have had excellent service with Gene Pankey. Everyone is super nice and helpful. It's a great place to do business!
Thank you so much!
Terry and Pamela Scott
Ellensburg, WA. 1st purchase
6/14/2012
We enjoyed shopping for our car. We were pleased with the selection and quality of cars to look at. We found the prices to be competitive and did not feel rushed or pressured. The staff was helpful and pleasant throughout the whole process.
Kevin and Rebecca Poole
Kent, WA. 1st purchase
6/7/2012
I am very excited, Angela Stewart was an excellent salesperson. She worked with me to find a car, not only did she work a deal but gave me the car at the price I could easily work around. She is honest, kind, professional and a God send to me. I am pleased and honored to have met her!
Daisy Harden
Lakewood, WA. 1st purchase
6/7/2012
Buying a car at Gene Pankey Motors was like spending time with old friends. I felt totally comfortable through the entire process and David, Bob and Steve worked tirelessly to get me the best deal possible! I will never buy another car from anyone else and will absolutely tell all my friends to come here when they are looking for a new car.
Thank you Gene Pankey Motors!
Becky Crist
Milton, Wa. 1st purchase
6/6/2012
We just purchased our 4th vehicle from Gene Pankey Motors. In a world where stress is on steroids, it is wonderful that buying a car is hassle-free. Craig Wilson is a dedicated professional who is eager to make sure we are completely satisfied with our purchase. Any questions or concerns we may have are answered and resolved with the same enthusiasm AFTER the sale as they were Before the sale. We do not hesitate to recommend friends and family to make Gene Pankey Motors their stop when they are ready to purchase a quality used vehicle.
We'll be back, Craig...Thanks!
Sonja Hopkins
Anderson Island, WA. 4th purchase
4/26/2012
The staff was very helpful with my purchase, and Marlena was great in helping me with EVERYTHING! She did whatever it took to get me a great deal and get me my dream car!!!
Adam Richardson
Tacoma, WA. 1st purchase
4/16/2012
My experience here at Gene Pankey Motors has been a pleasant one. I was treated kindly by the staff and there has been no difficulties. Angela is a wonderful person to meet!
Marika Uhl
Tacoma, WA., 1st purchase
4/16/2012
This is the 7th vehicle we've purchased from Gene Pankey Motor Company and we've always had an excellent experience. We don't even look anywhere else. John is always really helpful.
Delbert Turningrobe
Tacoma, WA. 7th vehicle
4/6/2012
"John was great to work with and he made it easy to purchase my car!"
Jamie Pinner
Snoqualmie WA, 1st purchase
4/6/2012
"John helped me alot on finding a good car for me. Thanks John"
Tyson Tschabold
Tacoma, WA. 1st purchase
11/16/2011
I want to thank John DeVaux for excellent service and advice over the past 9 years. Our family has bought numerous vehicles and have always had a good experience.
Ken Spoerl
Tacoma, WA. 2nd purchase
11/9/2011
We had such a great experience with Gene Pankey Motors and especially Barbara Boleware. They took such care of us and we know our van is reliable and will be perfect for us for years to come!
Jim and Christy Edgell
Hoquiam, WA. 1st purchase
9/19/2011
I went onto Cars.com intending to replace my Black 2004 S 40 Volvo. I found 10 such candidates all over the U.S. The salesman at Gene Pankey Motors was very helpful and pleasant. I saw the pictures of the car. My Volvo Mechanic in Florida pulled the Car Fax on all 10 cars and said this 2008 Black Volvo S40 was the best of the lot. Before I flew to Seatlle I worked out the financial arrangements with their Finance Dept., then I flew to Sea-Tac, drove to Tacoma and bought a beautiful Volvo.
Harriet Hughes
ClearWater, FL. 1st Purchase
9/6/2011
This is car 5 & 6 for us! Craig really worked very hard to get us the best deal. We are really happy with the great service here at Gene Pankey, Thanks Craig!
Carmen Quesnell
Tacoma, WA. 6th purchase
7/19/2011
"We buy our cars from Gene Pankey Motors, they're Wonderful, Sincere, Kind and they make it easy to buy cars and get loans. We would reccomend them to anyone!
James and Kari Anderson
6/6/2011
"We had an Awesome experience buying our car from John at Gene Pankey Motor Co. He helped us throughout the whole process and was a true professional! We will definately refer our friends and relatives!"
Joseph and Lau Vavrina
Orting Wa. 2 purchases
4/28/2011
We enjoy and appreciate the concern and friendly transfer & trade when purchasing a new car. John was very informative and knowledgable and took all the time "we" needed regarding financial issues. Everyone here is so helpful and concerned. John has been a terrific person to deal with. We have always enjoyed coming here!! Thanks soooo much John."
Clare and Anthony Spodabalski
4 purchases
4/18/2011
I've always wanted a pick up and when our car was recently totalled, I called John Devaux and he told me he had one that I would like. We came in and it was just what I wanted, and the price was better than I had expected. It's so nice to have a friend in the car business. Thank you , John and everyone at Gene Pankey Motors.
Mark Swanson
West Seattle 2nd purchase
4/18/2011
Gene Pankey Motors has been great! This is our second vehicle from you guys and we are very pleased. Thank you for our help in finding our perfect family car.
Leeann and Scott Finnerud
Spanaway,WA. 2 purchase
4/18/2011
It was a great experience dealing with John! Things went well, very comfortable and lots of fun doing business with Gene Pankey Motors Company.
Annie Collins
Puyallup, WA. 1st purchase
4/18/2011
The first one I purchased was a Pontiac in 1996 and at least 4 more cars since. Why? Because of Pankey's honesty, friendly salesperson's, fair prices and their warranties.
Jim and Fern Goemmer
Gig Harbor, WA. 5th purchase
2011
We just bought our 3rd car from Gene Pankey Motors. John Devaux our salesperson and Robert England the finance person are two of the nicest and most conscientious people Dee and I have ever worked with in any area of our lives. John helped us with our special challenges and made our experience enjoyable. Thank you Gene Pankey.
Daniel and Denora Abbott
Puyallup, WA. 3rd purchase
2011
I was totally pleased with Gene Pankey Motors and the salesmanship as well as the immediate response with my concerns and the speed and efficiency of how everything was taken care of.
Don McCaskie
Lakewood, WA. 1st purchase
2011
By far this was the best experience buying a car. Everything I was told was true! Very good people to work with and I'am completely satisfied and will be back to buy my cars here in the future. I would definitely recommend this car dealer to anyone!
Kip Berndt
Puyallup, WA. 1st purchase
2011
Gene Pankey sells good cars, I have purchased 3 and had real good luck with all of them. Craig my salesperson, has never pressured me and has always been great to deal with. Gene Pankey Motors is a great place to do business and I would recommend them to anyone!
Charlesworth Elvin
Tacoma, WA. 3rd Purchase
2011
My experience at Gene Pankey Motors was amazing! They went abouve and beyond and more to get my family te vehicle we wanted, and not what they wanted to sell us.
Doug Hourihan
Puyallup, WA. 1st purchase
2011
It was a pleasure dealing with Gene Pankey for this purchase and purchases in the past. There is never pressure to buy and the financing is easy through the Credit Unions. Our family has been customers for years and it is always successful.
Karen Lanning
Tacoma, WA. 2nd purchase
2011
After a very bad experience the day before, we came to Gene Pankey Motors and were treated the way I imagined it should be. We loved this experience and will recommend Gene Pankey to family and friends, specifically Steve Swanson, Great Experience!
Kris and Tom Tokstad
Tacoma, WA. 1st purchase
2011
We have always felt that we were treated as friends, and we always been very pleased with every car we have purchased here. Gene Pankey has always been very helpful when we have needed service!
Bud and Beryl Christensen
Tacoma, WA. 3rd purchase
2011
A friend at another dealership gave Gene Pankey very high marks, so we were not afraid or nervous about coming to check out a a used Dodge Caravan that Gene Pankey had advertised in the News Tribune. We are very happy now with our new-to-us Dodge Caravan.
William and Kathleen Webb
Milton, WA. 1st purchase
2011
Best dealership in town! Honesty & Service can't be beat. 6th car and they have been "Way beyond good to me."
Fred Muntz
Tacoma, WA. 7 purchases
2011
They never talked down to me and were very patient. When asked I asked them to reserve the truck they did. It was just an all around pleasant experience. Go to Gene Pankey Motors. They treated us Military guys great!
Michael McCormick
Spanaway, WA. 1st purchase
2011
This is our second purchase from Gene Pankey Motor Company, and once again, we found the right car priced very fairly. We enjoyed the experience. Thank you.
Victor Hovermale & Flossie Faubo
Lakewood, WA. 2nd purchase
2011
We just bought our second vehicle from Steve at Gene Pankey Motors and was very satisfied with the service. Their dealership made our puchase a comfortable experience and we would recommend them to everyone.
Ric and Madonna Garcia
Lakewood, WA. 2 purchases
2011
I really enjoyed purchasing my 2008 Dodge Charger from Gene Pankey. They treat you nice and really work with you to make sure that both parties are happy. I would recommend this place to anyone.
Kenneth Wade
San Antonio, TX. 1st purchase
2011
We have purchased great cars and received great service since the 90's. My husband and I love being able to confidently refer family and friends. Thank you Gene Pankey.
Jacqueline Banks
Tacoma, WA. 2 purchases
2011
I purchased a 2008 Jeep Patriot, and absolutely loved the service and the friendly atmosphere. My salesman, Steve Swanson went above and beyond for me, which made for a very comfortable buying experience. I will definitely be back.
Tyler McCurry
Hainsville, WA. 1st purchase
2011
We couldn't think of another dealer to go to for a finer deal on an automobile. We'd like to thank the entire crew for their courtesy and fine service.
Dale & Judy Roscoe
Fircrest, WA. 3 purchases
2011
I was delighted to have met all the professional, courteous and caring salesmen at Gene Pankey. they came highly recommended from my Credit Union and my family who will only buy vehicles from Gene Pankey. I nave never been so happy to purchase a vehicle. their word is their bond.
Gwendolyn Barkley
Tacoma, WA. 1st purchase